Refund Policy

Effective Date: July 17, 2025

At Web Analytics Solution, we are committed to providing high-quality training and support. However, we understand that issues may arise. This Refund Policy explains when and how you may be eligible for a refund.

1. Eligibility for Refund

You may be eligible for a refund under the following conditions:

• You are unable to access the course due to a verified technical issue from our side
• You made a duplicate payment
• You were enrolled into the wrong course by mistake and haven’t accessed any material
• You request a refund within 7 days of facing the issue

Refunds will not be issued for:

• Change of mind after enrolling
• Completion of a significant portion of the course
• Violation of our Terms & Conditions
• Delay in personal progress due to lack of time or commitment

2. How to Request a Refund

To request a refund, please email us at:📧 mail@webanalyticsbd.com

Include the following details:

• Your full name and contact information
• Invoice number or payment confirmation
• Clear reason for your refund request
• Any supporting evidence (e.g. screenshots, communication proof, etc.)

We recommend submitting your request within 7 days of the issue for it to be considered.

3. Processing Time

• We will review your request within 7–10 business days
• If approved, the refund will be issued to your original payment method
• You will receive a confirmation email once the refund is processed

4. Partial Refunds

In some cases, we may offer a partial refund based on course access level or specific circumstances.

5. Live Program Policy

For live courses, no refunds will be issued after the first session has been delivered unless there is a technical error on our end that prevents continued participation.

6. Contact Us

For any refund-related queries, please don’t hesitate to reach out:

📧 mail@webanalyticsbd.com

By enrolling in any course from Web Analytics Solution, you agree to abide by this Refund Policy.